Improving a PE-Backed Company’s Processes Through a Rapid NetSuite Implementation
In this award-winning success story, Elite, a private-equity portfolio company, worked with Riveron to rapidly implement NetSuite and enhance its processes across accounts payable, procure-to-pay, financial analysis, and more.
As part of the 2024 NetSuite Partner Spotlight awards, a version of this case study first appeared on the NetSuite website.
NetSuite Spotlight Award Winner for the Private Equity Rapid Implementation—Services Category
Implementation Partner: Riveron
Client: Elite
The Challenge
Founded in 1947, Elite provides financial and business management solutions that help the world’s most successful law firms run smoothly, including more than 75% of the Am Law 200 and 80% of the Global 200. After 20 years as a Thomson Reuters subsidiary, the global company became an independent business in June 2023 following a carve-out and acquisition by PE firm TPG.
Facing a deadline to migrate off its former parent’s legacy SAP ERP platform, Elite turned to Riveron as a technology implementation partner and selected NetSuite based on successful implementations at other TPG portfolio companies.
How We Helped
Working in collaboration, Riveron guided Elite’s decision-makers on strategic direction. The team took a rapid, phased deployment approach that leveraged NetSuite’s extensive out-of-the-box functionality.
“Riveron is the leading choice by far across the implementation partners we have worked with—out of more than a dozen. Riveron differentiates itself in its ability to partner with the customer to navigate toward outcomes while driving excellent project communication in a challenging set of circumstances,” said Lindsey Moorley, Elite’s CFO. “I often discuss the success of our NetSuite implementation to our private equity sponsors and broader CFO ecosystem.”
The Results
Since go-live, Elite has streamlined processes while eliminating cumbersome tasks around plugging into a parent company’s ERP. Accounts payable and procure-to-pay functions have been simplified, and leadership can now track and analyze timely, accurate information to support informed decision-making. The company quickly achieved its desired stability and is now positioned to continue building out its NetSuite environment by using additional capabilities like planning and budgeting and integrating with third-party applications including Salesforce and Kantata to allow for future automation.