Salesforce Services
Our technology professionals maximize your Salesforce ROI, helping CFOs and other company leaders drive smart business decisions.
As a leading customer relationship management (CRM) solution, Salesforce enables a powerful array of analytics reporting, workflow automation, and other capabilities that can only be fully realized through a successful Salesforce integration. When driving business transformation, company leaders can benefit from Riveron’s experience as a trusted Salesforce Partner. Riveron has been at the forefront of helping companies resolve real-world challenges with innovative Salesforce solutions. Our experts have deep experience improving business processes, enabling technology, aligning the enterprise operating model for growth, and achieving strategic objectives.
Salesforce Applications to Transform Your Business
Through our Delivery Center of Excellence (CoE), Riveron offers comprehensive Salesforce professional services that empower companies to reimagine their customer journey from start to finish. We deliver a platform experience that unites your organization’s marketing, sales, commerce, service, and IT teams. Salesforce is used for a variety of purposes across different industries and business functions as a CRM platform, with many possible use cases, including:
- Sales Management
- Marketing
- Customer Service and Support
- E-commerce
- Community Building
- Analytics and Reporting
- Custom Application Development
- Internet of Things (IoT)
- Workflow Automation
- Data Management
- Partner Relationship Management
Comprehensive Salesforce Services
Our Salesforce services experts help your organization simplify complexities, remove impediments, and minimize risks in Salesforce implementation and integration solutions.
Salesforce Implementation Services
Riveron’s Salesforce implementation experts specialize in delivering end–to–end Salesforce solutions. We help streamline business processes and unlock Salesforce platform features to drive business growth. Our team of certified Salesforce consultants delivering successful implementations tailored to your industry and needs.
Salesforce Optimization Services
Riveron offers comprehensive Salesforce optimization services designed to enhance the performance, usability, and efficiency of your Salesforce platform. Aligning with your evolving business needs, our Salesforce optimization services include: performing health check and current state assessment, identifying areas of improvements, and creating a roadmap and strategy to optimize data management and streamline gaps in people, processes, and technology.
System Integration Services
Our Salesforce integration services create an automated end-to-end process with one source of truth, connecting with applications like NetSuite and other technologies. We provide maintenance and continuous improvement services and work with you as your guide in navigating your digital transformation. Riveron’s consultants build real-time or batch data exchange and workflow links to seamlessly integrate external applications with Salesforce to ensure accurate data flow, through API, connectors, and middleware.
Salesforce Managed Services
Our comprehensive Salesforce managed services to ensure that your Salesforce platform operates at peak performance, remains up-to-date, and continuously adapts to business needs. Riveron’s managed services offer peace of mind, allowing you to focus on your core business while we handle the technical aspects of your Salesforce environment, including maintenance, continuous improvement services, and navigating ongoing digital transformation.
Salesforce’s versatility and scalability make it applicable to a wide range of industries and business functions. Riveron assists organizations in implementing and using Salesforce to improve their customer relationships, enhance operational efficiency, and drive business growth through data-driven decision-making.
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Success Stories
Reimagining a Supply Chain Giant’s Quote-to-Cash Methods with Salesforce Sales Cloud
A company revamped its sales process using Salesforce Sales Cloud, NetSuite, and other enterprise systems to overhaul its order-to-cash system and automate repetitive tasks.
Success Stories
Improving a PE-Backed Company’s Processes Through a Rapid NetSuite Implementation
In this award-winning success story, Riveron rapidly implemented NetSuite and enhanced a private-equity-backed company’s accounting and finance processes.
Insights
How CFOs Can Do More With Less Using the Technology You Already Have
Savvy CFOs and business leaders are taking action to recalibrate their existing technologies, streamline accounting and finance processes, enable an easier audit cycle, and make a lasting impact.
Insights
Now’s the Time to Transform FP&A: The 2024 Guide for Strategic CFOs and Finance Teams
The first half of the year is an ideal time to transform your FP&A function. Riveron shares considerations for transforming FP&A – and how approaches may vary depending on an organization’s maturity.